Shipping policy

At YoungX, we strive to ensure a smooth and hassle-free shopping experience for our customers. Please read our Shipping & Delivery Policy carefully before placing an order.

Order Confirmation

Once you successfully place an order on our website, you will receive an order confirmation email from Shopify at your registered email address. This email confirms that we have received your order and payment.

Order Processing & Shipping

•All orders are processed after successful payment confirmation.

•Orders are typically shipped within 24 hours of payment confirmation.

•Once shipped, customers will receive a shipping confirmation email containing tracking details.

•Orders are generally delivered within 2–4 business days, depending on the delivery location and courier service availability.

Tracking Your Order

After your order has been shipped, tracking information will be sent to your registered email address. You can use the provided tracking details to monitor the status and progress of your shipment.

Cash on Delivery (COD)

YoungX does not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid through the payment methods available on our website.

Delivery Delays

While we make every effort to ensure timely delivery, there may occasionally be delays due to unforeseen circumstances such as:

•Weather conditions

•Natural disasters

•Public holidays

•Transportation disruptions

•Operational issues with courier partners

•Other events beyond our control

In such situations, we appreciate your patience and understanding. Our team will always be available to assist you and provide updates regarding your order.

Returns & Exchanges

For returns and exchanges, the reverse shipping charges must be borne by the customer.

We recommend reviewing our Returns & Exchange Policy for complete details regarding eligibility, procedures, and conditions.

 

Contact Us

For any questions regarding your order, shipping, or delivery, please contact us:

Email: info@youngx.co

Customer Support Hours

Monday – Saturday |11:00 AM – 7:00 PM| (IST)